Managed Services

Global Data Systems Management provides at it's very core, a solution to the chaos of managing your communications systems. From your computer to your preferred service vendors, we bind together all of your communication needs and manage them in one complete service.

Developing an effective communications system is key in providing the foundation for a successful business. However, a plan can only be successfully managed if it has been preceded by a detailed analysis, expert recommendations and thorough implementation. Global Data Systems Management has a thorough understanding of your data system requirements and is capable of implementing an optimized IT environment specific to your business model.

We realize that your computers are not your business, they're your business tools. In providing a single source solution to the maintenance of your business tools, we know that your business will experience a new level of freedom for progression and growth. Our vision is to effectively manage the foundation of your business, to promote the ability for you to reach new heights and a new sense of success in our ever changing business world.

Global Data Systems Management is your business one-source IT solution. Our services include:

• Notification within 3 minutes if a Server or Computer goes offline
• 24x7x365 Network Monitoring, Even when you are not there.
• Immediate Alerting
• Over 255 Events/Services Monitored
• Critical Services Automatically Restarted
• Secure Offsite Backup Service
• Anti-Virus and Anti-Spyware Updates
• Patch Management (Critical Updates)
• Onsite Support As Needed
• Automated State-Of-The-Art Trouble Ticketing System
• Automated Escalation Process
• Vendor Management - Single point of contact to manage all your Vendor relationships such as Vendors of
• Phone and Internet Services
• Web Hosting
• Network Fax/Copier/Printer
• Line-Of-Business Software
• Computer Equipment

Frees You to Focus on Your Business, Not Your Vendors.

• Phone Support As Needed
• All Voice or Data Network-Connected Equipment
  • Phone Systems
  • Faxes
  • Scanners
  • Copiers
• Proprietary Software Applications support
• Onsite Implementation
• Disaster Recovery Planning and Response
• Intrusion Detection and Security Testing
• Support and Maintain your entire Organization Remotely
• Remote Assistance (Desktop Sharing)
• Live Meeting (Online Collaboration)
• Monitors Mobile Notebooks
  • Protected while on the Road
• Anti-Virus, Anti-Spyware Updates & Scans
• Custom Spam Filters
• Custom User Permissions and Settings
  • Websites Access
  • File Downloads
  • Program Access
• Monitor Changes in Hardware Performance
  • Facilitates Preemptive Action in Cases of Eminent Hardware Failure